Call Center Customer Service Representative Job at LHH, Melville, NY

UCsxTlVUUUszOXVIbHNlVVdhWmN4WXVFT0E9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative - Now Hiring for the June Class!

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you !

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compens ation: $23-$25 per hour

Benefits : Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Holiday work, Immediate start,

Similar Jobs

Legence

Lighting Designer - P2S Job at Legence

Lighting Designer - P2S5000 E Spring St 8th floor, Long Beach, CA 90815, USAReq #2219Monday, April 28, 2025P2S stands as a provider of professional engineering services to a broad range of markets, including higher education, healthcare, ports/harbors, industrial, entertainment... 

Clear Investment Group

Regional Property Manager Job at Clear Investment Group

 ...South, and Northeast. With a focus on acquiring distressed properties, we aim to improve communities by investing in local real...  ...3. Add Value 4. Exhibit Passion Job Title: Regional Property Manager Department: Asset Management Reports to: Director of... 

Palo Alto Networks

Principal Consultant, Cyber Risk Management Advisory, Proactive Services (Unit 42) - Remote Job at Palo Alto Networks

 ...health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Principal Consultant, Cyber Risk Management Advisory for Proactive Services is focused on leading our Governance, Risk, and Compliance team across a... 

Delta Dallas

Executive Assistant Job at Delta Dallas

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to senior leadership. This role requires exceptional time management skills, strong attention to detail, and the ability to handle a wide range of administrative and executive...

Lean Human Resources Partners

Traffic Engineering Sr. Project Manager Job at Lean Human Resources Partners

 ...THE COMPANY Our Client is an employee-owned firm and the nationwide industry leader in traffic engineering and transportation planning. The firm was started 30+ years ago and currently has more than 45 employees located in 6 offices across AZ, TX, OK and NM. Our team...