Call Center Customer Service Representative Job at LHH, Melville, NY

UCsxTlVUUUszOXVIbHNlVVdhWmN4WXVFT0E9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative - Now Hiring for the June Class!

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you !

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compens ation: $23-$25 per hour

Benefits : Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Holiday work, Immediate start,

Similar Jobs

State of Florida

INFORMATION TECHNOLOGY INTERNSHIP Job at State of Florida

 ...Requisition No:851278 Agency: Multiple Working Title: Internship Salary:To Be Determined by the Agency Posting Closing Date...  ...college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining... 

Cheyenne Regional Medical Center

Registered Nurse Job at Cheyenne Regional Medical Center

 ...A Day in the Life of a Registered Nurse: The Registered Nurse assesses, plans, implements, evaluates and supervises individual patient care...  ...in Bedside Shift Report. Collaborates with the Clinical Nurse Manager to assure the integration of the ANAs Scope &... 

China Global Connections

Science Teacher Job at China Global Connections

We are looking for a Science Teacher for an International High School based in Shenzhen This is a full-time position starting in August...  ...to the needs of each studentEvaluate students academic and social growth, record appropriate records, and prepare progress reportsCommunicate... 

Strong Tower Consulting

Exciting Opportunity: Organizational Design and Change Management Consultant Job at Strong Tower Consulting

 ...and receive new projects daily, we are on the lookout for an Organizational Design and Change Management Consultant to join our...  ...ensure buy-in and support for change initiatives. Lead the development and delivery of training programs to enhance workforce capabilities... 

Integrated Business Planning Associates (IBP2)

Solution Consultant Job at Integrated Business Planning Associates (IBP2)

About the Company At Ibp2 you will help clients succeed by implementing best-in-class tactical and strategic planning solutions. We are a rapidly growing professional services firm that implements innovative IBP/ S&OP processes across companies of all industries & sizes...