Job Description

Job Description:
Caring Transitions of Mill Creek, Everett & Snohomish helps seniors and families make smooth and stress-free transitions from one living situation to another. We specialize in relocation, downsizing, and online auctions. We’re hiring an awesome part-time CTBids Quality Control Manager for work in Lynnwood, WA and the surrounding areas. If you want interesting, meaningful, hands-on part-time work….we would LOVE to talk to you about joining our team!
Benefits:

• Flexible scheduling with some work from home opportunities in this role (This is a hybrid position with some work from home opportunities and some REQUIRED work at our Lynnwood studio for shipping and operations)
• Working with a fun-loving team that’s passionate about helping people
• Hone your leadership skills
• Make a difference in the lives of local families
• Opportunity to grow in your role
• Have direct contact with people in your community

Roles and Responsibilities:

• Manage all CT Bids functions
  • Ensure accuracy of auction items prior to “live” status
  • Manages team member lotting quality and communicates as needed
  • Create, Update and Launch Online Auctions
  • Delegate re-lotting as needed
  • Market Sales / All Email Campaigns through FranConnect system
  • Manages bidder questions / concerns
  • Takes escalation calls regarding CT Bids
  • Close live CTBids auctions, process payments, generate invoices and schedule pickup days/times
  • Conduct follow-up calls with buyers post auction
• Manage Shipping & Operations for CTBids
  • Manages ShippingSaint order processing and reconciliation
  • Pull, pack and fulfil active shipping orders in ShippingSaint
  • Ensure shipping is delivered to UPS by Friday afternoon (delegates as needed)
• Manages all payment collection for CT Bids / AR / Unpaid bidders
• Maintain AnswerConnect Calls
• Creates Sales Reports
• Generates and sends team member reports
• Coordinate and plan employee events
• Follow best practices, health and safety requirements, and company guidelines.

Qualifications & Skills:

• Compassion and respect for clients and their families
• Strong customer service and verbal communication skills required
• Knowledge of cloud-based tools for time management, photo storage, et cetera.
• Ability to complete tasks and work in fast-paced, changing environments
• Willingness to work in cluttered and/or dirty environments. We provide work gloves, aprons, etc.
• Detail oriented, excellent prioritization and organizational skills
• Punctual and attentive to detail
• Have transportation, and smartphone access for scheduling, timekeeping and project management
• Age 18 years or older with valid driver’s license and reliable transportation
• Must undergo a pre-employment background check

Job Tags

Part time, Local area, Work from home, Relocation, Flexible hours,

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