Job Description

🌟 Customer Service Representative 🌟

Location: In-Office

Schedule: Monday to Friday | Shifts Between 8:00 AM to 6:00 PM EST

Type: Full-Time | 18 to 24 Month Commitment

Looking for a fast-paced role where you can make a real impact every day? We’re hiring a Customer Service Representative to support our clients across North and South America. You’ll handle inbound calls and emails, process orders, resolve delivery issues, and collaborate across departments, all while delivering outstanding service.

What You’ll Do

• Answer 25 to 40 customer calls daily and manage email support
• Enter and manage phone and electronic orders
• Troubleshoot problems, track deliveries, and follow up with vendors
• Maintain accurate account and order information
• Provide professional, empathetic service, even in high-pressure situations

What You’ll Bring

• 2 to 3+ years of customer service or call center experience
• Associate degree required; bachelor’s preferred
• Strong multitasking, communication, and problem-solving skills
• Spanish skills a plus

What We Offer

• 60-day comprehensive training
• Career growth opportunities
• Supportive, people-first culture

If you're ready to grow your career while helping customers succeed, we’d love to hear from you.

Apply today and be part of something meaningful.

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