Job Description

One of the world’s largest cruise lines is looking for Learning and Development Consultants to join their fleet. You will be a strategic partner, influencing the development of employees on board through the application of professional learning and development initiatives.

Responsibilities:

-Provides professional consultation to onboard employees to maintain and improve leadership effectiveness and business performance.

-Conducts needs assessments to identify performance gaps and implement solutions to maximize performance and achieve measurable results in crew satisfaction(leadership aspects), guest satisfaction and other business KPIs.

-Guides onboard leaders through the talent management process of assessing individual performance, creating personalized development plans and establishing team succession plans.

-Facilitates dynamic and impactful leadership training sessions and provides ongoing support that ensures successful transfer of knowledge and drives individual and team effectiveness.

-Creates and executes customized learning sessions that address identified business/performance/behavioral gaps.

-Conducts Train the Trainer sessions with onboard instructors and provides ongoing feedback to improve effectiveness of training methods and delivery.

-Conducts on-the-job observations, identifies gaps in performance and provides leadership with feedback and recommendations for improvement.

-Provides career coaching and advice through workshops and one-on-one sessions.

-Utilizes psychometric instruments to enhance leadership capabilities and drive team effectiveness.

-Models and champions a culture of commitment to the Company’s values, standards and overall business strategies.

Requirements:

-Strong coaching experience

-Bachelor’s degree (or foreign equivalent) from an accredited university or college in Learning & Development, Business Administration, Human Resources, Psychology or related field is required.

-Extensive experience as a HR professional specializing in Learning and Organizational Development in an upscale hotel, cruise line or corporate organization.

-Experience in applying adult learning principles and consulting, coaching, mentoring, and training techniques.

-Ability to build and maintain effective relationships, partner with leaders at all levels, relate with diverse groups of people and act with diplomacy and tact.

-Exhibits passion for constant learning and demonstrates an eagerness to share that passion with others.

-Ability to understand and convey business priorities and use compelling arguments to gain support and commitment.

-Self-motivated and possesses superior time management and organization skills.

For more information, please email helena@navis-consulting.com or apply today if you have the experience required.

Navis Consulting; keeping your career on course

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