Mid-Market Account Manager Job at Agiloft, Remote

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  • Agiloft
  • Remote

Job Description

Position Overview

Agiloft is seeking a collaborative, motivated, and results-driven professional to join our dynamic team. As a Mid-Market Account Manager, you will play a pivotable role in increased adoption, driving growth and strengthening relationships within our mid-market customer base. In this role, you will act as a trusted advisor, helping clients maximize their use of Agiloft solutions to achieve their business objectives. This is an exciting opportunity to shape client success while advancing your career in a fast-paced and high-growth environment.

This position is ideal for a highly motivated individual with a proven track record of managing and growing mid-market accounts while consistently delivering value to both the client and company.

You must thrive in a fast paced, high-growth environment, and be willing to wear multiple hats.

Job Responsibilities
  • Account Expansion & Revenue Growth
  • Develop and execute strategic account expansion plans to increase revenue and market share within existing mid-market accounts
  • Identify and act on upsell and cross-sell opportunities within the customer base to drive growth
  • Manage renewals to ensure long-term client retention and revenue stability
  • Confidently articulate the value of Agiloft solutions and leverage resources to win opportunities
  • Client Relationship Managemen t
  • Develop and nurture long-term relationships with key stakeholders, including individual contributors to senior-level and C-level executives
  • Act as a trusted advisor by understanding clients’ business challenges and aligning Agiloft’s capabilities with their goals
  • Collaborate with sales leadership and internal teams to develop and deliver tailored solutions that meet client needs
  • Conduct regular business reviews to assess customer satisfaction, address challenges, and ensure alignment with clients’ evolving needs
  • Sales Strategy and Execution
  • Leverage data and market insights to inform sales strategies, identify new opportunities, and anticipate client needs
  • Manage the end-to-end sales cycle for account expansion, from opportunity identification to closure
  • Develop and execute close plans to ensure timely and successful deal execution
  • Maintain accurate records of account activities, opportunities and sales forecasts in Salesforce
  • Provide regular updates to sales leadership on progress and account strategies
  • Customer Insights & Collaboration
  • Work closely with clients to understand their evolving business requirements and provide feedback to internal teams to help shape our produce and service roadmap
  • Perform other duties as assigned to support the success of the team and Account Management organization
Required Qualifications
  • 5+ years of experience in SaaS sales, with a preference for experience in Contract Lifecycle Management (CLM) or related systems
  • Proven ability to create and implement account strategies and manage complex Cloud software/SaaS sales cycles
  • Expertise in value selling, upselling, and cross-selling techniques that drive revenue growth
  • Strong negotiation skills within complex sales processes
  • Excellent interpersonal, communication, and presentation skills
  • Demonstrated ability to build and maintaining strong relationships with key stakeholders including senior and C-level executives
  • Outstanding problem-solving skills, with the ability to address business requirements with technical solutions
  • Highly organized and detail-oriented
  • Proficiency in Microsoft Office, CRM, and web conferencing tools
  • Willingness to travel (up to 40%)
Preferred Qualifications
  • Experience with Salesforce
  • Familiarity with mid-market software and contract management systems
  • Background in conducting customer demonstrations and proof of concepts

Job Tags

Remote job, Full time, Contract work, Work at office,

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