Nightlife General Manager Job at Ethos Hospitality Group, Cleveland, OH

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  • Ethos Hospitality Group
  • Cleveland, OH

Job Description

Position Overview:

The Nightlife General Manager is responsible for overseeing all aspects of operations, ensuring the delivery of exceptional guest experiences, and maintaining the venue's reputation for excellence. This leadership role for someone who leads with intention, thrives in high-energy environments, and competes like a champion. You’ll be a culture shaper, hospitality powerhouse, and business-minded operator—all in one. If you’re the type who owns outcomes, pushes for more, and never settles, this is your stage.

Key Responsibilities:

Lead the Vibe:

Create a culture where excellence is the baseline. Inspire your team to own every moment—from doors open to last call. Set the standard for professionalism, hospitality, and energy.

Team Development:

Recruit, coach, and grow a high-performance staff across bar, bottle service, security, and support. You lead from the front—servant leadership, no ego, high accountability.

Operational Excellence:

Dial in every process. From guest flow and bar ops to security and cleanup, you’ll ensure everything runs with precision. Find efficiencies. Solve problems. Drive results.

Financial Performance:

Own the P&L. Manage labor, inventory, and vendor relationships with clarity and control. Use data to make bold, smart decisions that grow the bottom line.

Deliver World-Class Experiences:

Every guest, every night. Elevate the experience with consistency, class, and care. Handle feedback like a pro and build a following that keeps the club packed.

Compete Relentlessly:

Raise the bar—every shift, every week. Drive performance through healthy competition and clear expectations. Celebrate wins and build momentum.

Qualifications:

  • 3+ years of experience managing operations in a high-volume nightlife, bar, or hospitality venue

  • Proven ability to lead, inspire, and retain top-tier teams

  • Strong track record of managing budgets and driving profitability

  • Exceptional communication, conflict resolution, and interpersonal skills

  • High energy, emotionally intelligent, and solution-oriented

  • Able to work nights, weekends, holidays—and thrive in that schedule ​

Ethos Hospitality Group is an equal opportunity employer and encourages applications from individuals of all backgrounds

Job Tags

Shift work, Night shift, Weekend work,

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