Job Description

Coral Shores Behavioral Health, a subsidiary of UHS , is a beautiful, 80-bed adolescent and adult Baker Act receiving facility, which is located in sunny Stuart, Florida. Our professional staff provide high quality, individualized care to uniquely fit the intensity and severity of each patient’s needs and offer a continuum of mental health and addiction services in a confidential, caring environment that promote crisis resolution, positive self- awareness, personal growth and problem-solving. Coral Shores is open 24 hours a day, seven days a week.

For more information about Coral Shores Behavioral Health, please visit our website at

Position Summary:

The Receptionist is responsible for greeting and assisting visitors, patients, answering the switchboard, managing mail, documenting incoming deliveries, and providing clerical support as assigned.  Assists in the facilitation of safety and security initiatives including announcing codes, assuring visitor sign-in/out, reviewing and documenting patient belongings, and identifying escalation issues in the reception area.

• Greets visitors to the building, creating a warm and welcoming environment. Determine reason for visit. Assure sign-in/out procedures are followed and temporary badges created as needed.
• Answers telephone in a timely manner and directs the caller to the appropriate department or employee.
• Understands and differentiates between crisis calls and can easily access appropriate clinical staff.
• In the absence of requested staff, offers caller choices of transfer a caller to an associate’s voice mailbox, locating another staff person, or taking a message.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, services provided and other related information.
• Notifies applicants of application process.
• Manages patient visitation to ensure appropriate process are followed such as number/age/relation of visitors, collecting personal belongings, etc.
• Accepts, reviews and documenting patient belongings. Notifies appropriate staff to ensure timely delivery to unit/patient.
• Receives, sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Manages the security of the reception area. Recognizes and responds to signs of rising acuity. Calls for assistance as needed.
• Assists in the expedient announcement of codes and fire drills.
• Manages cash box and sales for meal tickets & events.
• Assist with clerical duties such as faxing, filing, and collating for facility as needed.
• Performs other duties as assigned.
• 12 hrs shifts 

Benefits for this position include:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!

If you would like to learn more about the position before applying, please contact Yaira Quinones, Manager of Human Resources at yaira.quinonesdiaz @uhsinc.com and by phone at 772-403-4008

Qualifications:

• High School Diploma or equivalency required
• One year of experience on a multi-line telephone switchboard in a heath care environment preferred.
• Weekeends and holidays availability
• 12 hrs shifts   

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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