Position Summary:
The Regional Property Manager is responsible for the strategic leadership and operational success of a portfolio of multifamily residential properties. This role plays a critical part in optimizing financial performance, enhancing tenant satisfaction, ensuring compliance, and developing high-performing on-site teams. As the primary liaison between ownership, corporate leadership, and property-level staff, the Regional Property Manager ensures that each asset is positioned for maximum profitability, operational excellence, and long-term sustainability.
Recruit, hire, onboard, and manage Community Managers and site-level teams.
Foster a high-performance culture through coaching, mentoring, performance reviews, and training.
Address HR and employee relations matters in collaboration with Human Resources.
Approve timesheets, vacation/sick leave, bonuses, salary adjustments, and all team-related administrative functions.
Conduct regular site visits and team meetings to ensure alignment with company goals.
Ensure all properties operate in compliance with Fair Housing laws, OSHA standards, and internal policies.
Conduct routine property inspections for cleanliness, safety, and capital needs; champion preventative maintenance programs.
Oversee risk management, emergency response procedures, insurance claims, and incident reporting.
Ensure operational processes are adopted effectively and updated protocols are implemented consistently.
Create and manage annual budgets, reforecasts, and capital planning.
Review and approve POs, invoices, and monthly financial reports.
Conduct GL scrubs, budget variance reviews, and contribute to financial reporting accuracy.
Lead strategies for NOI growth, cost control, rent increases, and financial performance improvements.
Serve as the primary point of contact for property owners and stakeholders.
Conduct weekly client calls, prepare reports, lead site visits, and provide proactive business planning.
Present monthly and quarterly financials and operational summaries to ownership and executive leadership.
Collaborate with leasing teams to implement effective marketing strategies that drive occupancy and rent growth.
Monitor market trends and pricing strategies using revenue management software (e.g., LRO, YieldStar).
Ensure CRM systems are used effectively for lead management, follow-ups, and conversions.
Approve application exceptions, renewals, and oversee delinquency and eviction management.
Oversee tenant relations and retention programs, including events, communications, and satisfaction initiatives.
Address resident complaints promptly and ensure high-quality service delivery from leasing and maintenance teams.
Oversee data accuracy across property management systems (Yardi, RealPage, Entrata).
Review KPIs, training compliance, leasing reports, bonus submissions, and support ticket resolutions.
Monitor regulatory compliance and ensure all reporting is complete, timely, and accurate.
Participate in property acquisitions, due diligence, onboarding of new assets, and operational transitions.
Create SWOT analyses, prepare proformas, and assist with RFPs and new client onboarding.
Execute 30-60-90 day transition plans for new assets entering the portfolio.
Education: Bachelor’s degree in Business, Real Estate, or related field preferred.
Experience:
4+ years in property management with 2+ years in a multi-site or regional role.
Experience with lease-ups, new developments, and 3rd-party management strongly preferred.
Technical Skills:
Proficient in Microsoft Office Suite, Yardi, RealPage, Entrata, or similar platforms.
Strong financial acumen and ability to interpret and act on complex reports.
Certifications (Preferred): CAM, ARM, CPM, CAPS, or Real Estate License (required in some markets).
Other Skills: Strong communication, organizational, leadership, analytical, and interpersonal skills.
Setting: Hybrid (4 days per week in office or at properties); must be able to travel regularly to assigned communities.
Physical Requirements: Ability to walk properties, conduct inspections, lift up to 15 lbs, and operate standard office equipment.
Compensation: Competitive base salary + eligibility for performance-based bonuses (quarterly/annual).
Healthcare: Medical, dental, vision, disability, and life insurance; low-cost or no-cost employee-only medical plans.
Time Off:
Unlimited Paid Time Off (PTO) program
Retirement: 401(k) with company match of up to 4% (after 6 months).
Family Support: Paid parental leave and fertility benefit reimbursement (up to $10,000).
Other Perks:
Onsite housing discounts (where applicable)
Employee Assistance Program (EAP)
Critical illness, pet, accident, hospital indemnity, and legal insurance
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