Job Description

Safety and Compliance:

• Conduct safety trainings and refreshers for staff. 
• Monitor and review camera footage to ensure safe driving behavior. Investigate accidents and incidents involving staff or students. 
• Administer drug testing procedures (pre-employment, random, and reasonable suspicion). 
• Ensure compliance with student safety procedures during transport. 
• Address and report student misconduct during transportation. 
• Complete and review daily pre-trip inspections, including those submitted by other staff. 
• Ensure driver files are up to date and notify staff of required documentation or expirations. 
• Maintain accurate ridership records for all students assigned to route sheets.

Operational Support:

• Dispatch duties, including: Answering CB radio. 
• Handling accidents and conduct reports. 
• Communicating with CST, school districts, customers, and internal staff via phone, email, or radio.Support route management: Daily scheduling and adjustments. 
• Reviewing, verifying, and clearing route boards and tier assignments. 
• Keeping updated copies of routes and answering route-related questions.
• Submit and maintain student ride tracking logs. 
• Notify staff of schedule changes or updates.

Transportation and Coverage:

• Serve as a second adult or driver as needed to support transportation and delivery duties. 
• Ensure the safe and timely transport of students to and from school. 
• Deliver and pick up items, food, or paperwork between businesses, schools, and co-workers.

Administrative Duties:

• Provide excellent customer service to clients, school districts, and coworkers. 
• Organize office files, emails, and paperwork as needed. 
• Assist management with special projects or tasks as directed. 
• Maintain and update employee timecards, including edits and corrections. 
• Review documents completed by staff to ensure accuracy and compliance. 
• Complete end-of-day office close-up procedures when required. 
• Address staffing concerns and engage in necessary conversations to resolve personnel issues.

Vehicle and Facility Maintenance:

• Perform minor vehicle maintenance (e.g., replacing headlights). 
• Schedule vehicle service appointments and coordinate repairs. 
• Support upkeep of parking lot and garage areas, including: Shoveling, sweeping, sanding, salting, and debris removal.

General Expectations:

• Communicate effectively with supervisors and coworkers via phone, text, and email.
• Occasionally lift up to 25 lbs. 
• Demonstrate the ability to read and comprehend basic English (e.g., route sheets). 
• Exhibit proficiency in verbal English communication.
• Perform other duties as assigned. 

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