Job Description

Warehouse Supervisor

Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service. For more information on RealCold, please visit 

The Warehouse Supervisor directs and coordinates the daily operations/responsibilities of the warehouse team and designated facility to achieve efficiency in processes, safety and quality. They also supervise and coordinate the storage and distribution process.

Responsibilities:

• Responsible for promoting a Safety Culture throughout the Facility
• The Warehouse Supervisor assigns warehouse personnel to specific duties daily, while ensuring a safe work environment for employees
• Instills a sense of urgency with warehouse employees to work efficiently to meet customer schedules
• Coach, guide and or administer corrective action to the warehouse workforce as necessary
• Monitor employee attendance and job performance
• Develop flexibility in warehouse employees by using cross training; consistently monitor and improve the processes for increased efficiency and product quality
• Ensure adequate resources are available to achieve food safety objectives and support the development, implementation, maintenance, and ongoing improvement of the SQF system
• Train new employees on picking orders, unloading, and loading product, and other warehouse functions as needed
• Plan production schedules and resource allocation for completion of job assignments while keeping time and production records
• Track and send reports to Leadership or designated plant personnel
• Track warehouse activities including sales, record control, and purchasing to ensure availability of products
• May need to ensure accidents are investigated according to the company’s accident investigation procedures
• Assisting the Operations Manager or GM where needed
• Responsible for Ensuring that the Food Safety Compliance Requirements for the Facility are consistently maintained
• Responsible for Ensuring that a Safe Work Environment for all associates is consistently maintained. Responsible for promoting a Safety Culture throughout the Facility

Other Responsibilities Will Include:

• Work with machinery and material handling equipment
• Resolve employee issues and maintain open lines of communication with all levels of the organization
• Perform assigned projects as instructed

Skills and Qualifications:

• Three to Five years of distribution/warehouse management experience and leadership skills.
• Proficiency in Microsoft Office tools.
• Excellent written and verbal communication skills.
• Ability to communicate at all levels of an organization and to practice a culture of inclusion. 
• Experience with several types of equipment including forklift, pallet jack and high reach forklift.
• Experience with Warehouse Management Systems. 
• Dedication to providing world-class customer service to your internal and external customers. 
• Possess a high degree of professionalism, excellent interpersonal skills, driven to meet deadlines & commitments, and the ability to work independently and thrive in a positive, solution-oriented culture of accountability.

Physical Requirements:

• Prolonged periods of walking through a cold warehouse environment below 34 degrees for up to 8 to 10 hours daily.
• Ability to walk through warehouse for up to 8 to 10 hours per shift. 
• Must be able to maintain attention for long periods of time with constant interruptions
• Ability to live over 15 to 30 lbs multiple times a day

Competencies Preferred:

• Interpersonal Savvy
• Directs Work / Safety Agility
• Communicates Effectively 
• Manages Ambiguity
• Customer Focus

RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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