Work-from-Home Customer Care Specialist Job at American Income Life, Virginia Beach, VA

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  • American Income Life
  • Virginia Beach, VA

Job Description

100% Remote!! Please Note: We are currently only hiring U.S. residents who are legally authorized to work in the United States with a social security # (US Only). We are not hiring in New York and Massachusetts.

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For over 70 years, we’ve proudly served working-class families by offering life, accident, and supplemental health coverage, helping them secure their futures and protect loved ones. Part of the trusted Globe Life family, we’ve thrived through the years and even grew by 20% during the pandemic—showing our strength, stability, and commitment to the communities we serve.

We’re now looking for passionate, dedicated team members to connect with clients across the U.S. and Canada via Zoom calls, bringing convenience and comfort to our client interactions. If you’re motivated to make a positive impact and build meaningful client relationships, we’d love to meet you!

About Us

  • Parent Company : Globe Life – an industry leader since 1951.
  • Essential & Growing : We grew by 20% during the pandemic and are proud to be designated an essential business.
  • Location : 100% remote, open to candidates across the U.S. and Canada.

What We’re Looking For

We want team members who are motivated, outgoing, and ready to make a difference in people’s lives. Here’s what makes a great fit:

  • Excellent Communication Skills : You’re naturally good with people, able to build trust and solve problems.
  • Tech Comfort : Familiar with virtual tools and comfortable managing client interactions online.
  • Strong Work Ethic : You’re driven to succeed and help clients protect what matters most.
  • Positive, Upbeat Personality : Outgoing, fun, and energetic!
  • Time Management : Able to balance client needs with your own goals and schedule.
  • Leadership Experience : Management or leadership experience is a plus!

What We Offer

  • 100% Remote : Work from anywhere.
  • Weekly Pay : Earn based on a schedule designed to maximize your success.
  • Performance Bonuses : The more you achieve, the more you earn.
  • Health Insurance Reimbursement : Supporting your well-being.
  • Life Insurance : Coverage for you and your family.
  • Flexible Schedule : Set your hours to create your ideal work-life balance.
  • Retirement Plan : Save for your future.
  • Renewals : Earn long-term, recurring income through client relationships.

Interview Process

All interviews are conducted via Zoom, making it easy to connect with us from anywhere.

If you’re ready for a rewarding career that makes a real difference,  apply today and become part of a team that values dedication, success, and community.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Job Tags

Weekly pay, Full time, Remote work, Currently hiring, Flexible hours,

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